Bhumi takes a lot of pride in offering you quality products that are ethically made from certified organic cotton. However, for some reason if you are not 100% satisfied with your purchase, or require different sizing options, you can submit a return within 30 days of receiving the goods for either an exchange, a store credit, or a refund. Please note: there is no refund on items purchased during sales or last chance, although we can offer a store credit or exchange.

Note: Any orders placed from 17th November 2025 to the 5th January 2026 we have an extended return period of 60 days.

Items must be returned in their original condition. Any washed, worn or altered products will deem your return invalid.

PLEASE NOTE:

- If you are returning a Set (eg PJ Set) or 2 Pack (eg Underwear) all items in the Set/Pair must be returned together in their original condition.

- Items gifted within a Free Gift with Purchase offer are not eligible for a return. If any of the item/s purchased to receive this free gift are returned, then the Free Gift must also be returned in their original condition.


Our Customer Experience Team will provide the return address details for which we will reimburse the postage charge (within the United States). We recommend when returning the item/s to the Bhumi Returns Department to use postage that provides tracking details to ensure timely tracking and processing of the returned item(s)

An exchange can be issued for the same product in a different size/colour, or another product of your choosing.

If your exchange is for a lower priced item/s we will issue a store credit (or can refund the difference back to your original payment method by request). If your exchange is for a higher priced item/s then we can organise an exchange order with the difference to process payment on.

If you have any questions please reach out to the Bhumi Team at help@bhumi.com.au

A store credit will be issued into your customer account profile which can then be applied as a payment method at checkout when you are logged into your account. If you choose a store credit we will add (as a gift) an additional 10% to the store credit amount for you.

A refund will be processed back to your payment method on the original order. Please note: there is no refund on items purchased during sales, although we can offer a store credit or exchange.

Note: Shipping paid on original order will not be refunded.

Our Customer Experience Team at help@bhumi.com.au will provide the return address details for which we will reimburse the postage charge (within the United States). We recommend when returning the item/s to the Bhumi Returns Department to use postage that provides tracking details to ensure timely tracking and processing of the returned item(s)

Returns will be processed up to 10 business days from receipt with the Returns Team.

For exchanges you will receive an email notification of your exchange order & shipping confirmation for tracking purposes. Any store credit will be confirmed via email as available in your customer account profile, and refunds you will receive an email notification once processed.