Orders are shipped by DHL
99% of orders arrive in 3-5 business days
At Bhumi, we pride ourselves on hassle free Shipping & easy Returns for all Bhumi products.
Bhumi products are shipped for FREE to all countries for orders above $249.
Orders below $249, Bhumi products can be shipped for a flat rate of $19.95 to all countries.
Orders will be shipped to you by DHL Express or a Courier Service of our choosing.
When your order is fulfilled and on it's way to you, you will receive a tracking number for your reference...so you can follow your order's journey. Please allow approx 3-5 business days for your package to arrive.
Please note that we cannot guarantee that you will or will not be charged any customs taxes or duties. Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcels.
As you may be aware, you country’s threshold for duties is as follows:
UK - £135
US - US$800
Canada - CAD$20
Singapore - S$400
For further information please refer to your government website for duties and taxes thresholds.
Orders will be shipped to you by DHL Express or a Courier Service of our choosing.
When your order is fulfilled and on its way to you, you will receive a tracking number for your reference...so you can follow your order's journey. Please allow approx 3-5 business days for your package to arrive.
Orders (except pre-order items) ship Same or Next Day. This timeframe excludes weekends, Australian Public Holidays and during any Bhumi promotions (which may add an extra 5-7 busines days for orders to be dispatched).
This will depend on the product, all shipping timeframes can be found on the product page when selecting your choice of size/colour.
Please note delivery times for preorders may vary by 2 - 4 weeks from the estimated delivery date.
If you order an in-stock item in addition to your preordereded item, all products will be shipped together on the preorder ship by date. If you would like us to ship the in-stock items separately please contact us at help@bhumi.com.au
You will receive an email with tracking information as soon as your preordered item is on its way to you.
Unfortunately, we are unable to cancel or make any changes (including address changes, changes to colours and/or sizes and adding or removing items) to any orders after your order is placed. This is due to our 3rd party fulfilment centre typically processing the items for your order shortly after the order being received.
However, once your order is received you can exchange or return any item per our returns policy. We apologise for any inconvenience this may cause.
We take a lot of pride in offering you quality products that are ethically made from certified organic cotton. However, for some reason if you are not 100% satisfied with your purchase or require different sizing options, please contact us at help@bhumi.com.au within 30 days of receiving the goods.
The Bhumi Team can then assist with a return of the item(s) in their original condition (unworn/unwashed/unused) for either:
- an exchange for the same product in different size/colour...or another product of same or lower value (stock permitting at the time of the exchange).
Please note for an exchange for a lower priced item, the difference will be sent as a store credit/gift card.
If you wish to exchange for something of higher value this is possible by reaching out to the Bhumi Team at help@bhumi.com.au
- a store credit in the form of a gift card (no expiry). If you choose a store credit we will add (as a gift) an additional 10% to the store credit for you.
- a refund back to your original payment method.
For returns on items purchased on Sale and Last Chance - please note no refund is available, however we do offer a return for store credit or exchange.
Please note that for returns we are unable to reimburse for international return shipping charges to Australia. We recommend when returning the goods to the Bhumi Returns Department to use courier that provides tracking details to ensure timely tracking and processing of the returned item(s).
For the Bhumi Returns Department address (for International Returns), please contact us via email on help@bhumi.com.au
Please note - if you wish to return any products that are part of a Bundle or a Buy 1 Get 1 Free offer, for a refund (or store credit) to be valid all items must be returned.
For returns on items purchased on Sale and Last Chance - please note no refund is available, however we do offer a return for store credit or exchange.
All Returns will be processed up to 10 business days of receipt with the Return's Department. For refunds, you will receive an email notification once processed and for exchanges you will receive an email notification for tracking purposes.
At Bhumi we believe in less is more.
All Bhumi orders are hand wrapped and packed with love in our Melbourne Fulfilment Centre.
As you may be aware, you country’s threshold for duties is as follows:
UK - £135
USA - US$800
Canada - CAD$20
Singapore - S$400
New Zealand - NZ$1000
For further information please refer to your government website for duties and taxes thresholds.
