Shipping & Returns

Shipping

Bhumi products are shipped for FREE for orders above $249

 

Orders below US $249, Bhumi products can be shipped for a flat rate of $19.95 to all countries.

 

Orders will be shipped to you by DHL Express or a Courier Service of our choosing. Please allow approx 3-5 business days for your package to arrive. 

 

When your order is fulfilled and on it's way to you, you will receive a tracking number for your reference...so you can follow your order's journey.

 

Please note that we cannot guarantee that you will or will not be charged any customs taxes or duties. Any customs or import duties are charged once the parcel reaches its destination country.  These charges must be paid by the recipient of the parcels.

 

Return Policy 

We take a lot of pride in offering you quality products that are ethically made from certified organic cotton. However, if for some reason you are not 100% satisfied with your purchase, please contact us via email (help@bhumi.com.au) strictly within 30 Days of receiving the goods - you can either return the goods in their original condition (unworn and unwashed) and receive a full refund OR request a replacement.

 

In case you choose for a replacement, Bhumi will send the replacement items at no additional cost to you. Your replacement will be processed in 10 business days and you will receive an email notification for tracking purposes.

 

For return shipping on international orders, we are unable to reimburse for international return shipping charges. We recommend using a courier that provides tracking details to ensure timely tracking and processing of the returned item(s).

 

Changes To A Placed Order

Unfortunately, we are unable to cancel or make any changes (including address changes, changes to colours and/or sizes and adding or removing items) to any orders after your order is placed.  This is because our 3rd party fulfilment centre typically processes the items for your order within a few minutes of the order being received.  However, you can exchange or return any item per our returns policy. We apologise for any inconvenience this may cause to you.