We take a lot of pride in offering you quality products that are ethically made from certified organic cotton. However, for some reason if you are not 100% satisfied with your purchase or require different sizing options, please contact us at firstname.lastname@example.org within 30 days of receiving the goods.
The Bhumi Team can then assist with a return of the item(s) in their original condition (unworn/unwashed/unused) for either:
- an exchange for the same product in different size/colour...or another product of same or lower value (stock permitting at the time of the exchange).
Please note for an exchange for a lower priced item, the difference will be sent as a store credit/gift card.
If you wish to exchange for something of higher value this is possible by reaching out to the Bhumi Team at email@example.com
- a store credit in the form of a gift card (no expiry). If you choose a store credit we will add (as a gift) an additional 10% to the store credit for you.
- a refund back to your original payment method.
For returns on items purchased on Sale and Last Chance - please note no refund is available, however we do offer a return for store credit or exchange.
Please note that for returns we are unable to reimburse for international return shipping charges to Australia. We recommend when returning the goods to the Bhumi Returns Department to use courier that provides tracking details to ensure timely tracking and processing of the returned item(s).
For the Bhumi Returns Department address (for International Returns), please contact us via email on firstname.lastname@example.org
Please note - if you wish to return any products that are part of a Bundle or a Buy 1 Get 1 Free offer, for a refund (or store credit) to be valid all items must be returned.