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Can I make a change to my order?

Unfortunately we may be unable to cancel or make any changes (including address changes, changes to colours and/or sizes and adding or removing items) to any orders after your order is placed. This is due to our 3rd party fulfilment centre typically processing the items for your order shortly after the order being received.

However once your order is received, we can organise a return if still required. We apologise for any inconvenience this may cause.

Is my item In Stock or on Preorder?

When selecting your products to add to cart, unless your item has PREORDER NOW, the item is in stock and ready to dispatch within 3 business days.

Preorders allow you to secure new and back in stock items ahead of time (so you don't miss out). For preorders you will be shown the shipping date to expect your ordered item to arrive with you.

Please note delivery times for preorders may sometimes vary by 2 - 4 weeks from the anticipated delivery date.

How will I know if an item I would like to purchase is ‘Out Of Stock’?

If an item is out of stock it will state OUT OF STOCK at the time of adding the item to your cart. You can select the EMAIL ME WHEN AVAILABLE to receive notification once this item returns to stock, or Contact us here, if you would like to enquire further about an Out of Stock item and ask about future availability of the item.

How do you wrap and ship orders?

At Bhumi we believe in less is more. We've removed all unnecessary packaging and with our boxes, that lovingly go out to you, we use recycled boxes, eco friendly ink and plastic free tape.

Do you offer gift wrapping?

Unfortunately at this time we are unable to offer this, this is due to limitations at our Fulfilment Centre. Thank you for understanding.

But don't worry, we do not add any order invoices or reference to pricing within our parcels.

What is your return policy?

Bhumi takes a lot of pride in offering you quality products that are ethically made from certified organic cotton. However, for some reason if you are not 100% satisfied with your purchase, or require different sizing options, you can submit a return within 30 days of receiving the goods for either an exchange, a store credit, or a refund. A refund is not available for items purchased during our sales.

For return shipping in all countries (except for Australia), we are unable to reimburse for return shipping charges.

Items must be returned in their original condition. Any washed, worn or altered products will deem your return invalid.

We would greatly appreciate, before unfolding/using/washing Bedding items, to make sure you are 100% satisfied with the Bedding chosen - our Bedding is packaged in their own matching Bhumi Bedding Bag (with a tag at the side) to allow you to see the size, colour and fabric feel. Our Bedding is as per Australian sizing.


- If you are returning a Set (eg Duvet Cover Set, Sheet Set or PJ Set) or 2 Pack (eg Underwear, Baby Blankets) all items in the Set/Pair must be returned together in their original condition.

- If you are returning items purchased as part of a Bundle (or a 3 Pack or 6 Pack), individual items within the bundle may be returned for an exchange or store credit. Refund is only available where the entire Bundle is returned in their original condition.

- Items gifted within a Free Gift with Purchase offer are not eligible for a return. If any of the item/s purchased to receive this free gift are returned, then the Free Gift must also be returned in their original condition.

How do I organise a return?

To initiate your Bhumi return or exchange, please Contact us here,

Do you offer free return shipping?

For return shipping in all countries (except for Australia), we are unable to reimburse for return shipping charges. Although exchanges are shipped at no cost.

Who do I contact if I have a question about a return?

You can contact our Customer Experience Team here, to answer any questions you may have on your return.

You can also refer to our Returns and Exchanges page FAQs which may answer any of your questions.

Do I need to wash my Bhumi products before use?

Feel free to use all Bhumi products straight away. As we use no chemicals, you do not need to wash before use.

However with our Linen Bedding, to assist with the settling in process we recommend you put them through a cold wash first.

See our Wash & Care Guide on specific fabrics and products here.

How do I wash and care for my Bhumi Products?

All Bhumi products are easy to care for. We recommend washing colours separately using cold/warm water gentle wash cycle and to line dry. The use of bleaching agents may damage the colours, so we don’t recommend using any bleaching agents.

See our Wash & Care Guide on specific fabrics and products here.


All Bhumi orders are packed with love and dispatched from our Melbourne (Australia) Fulfilment Centre.

Orders (except preorder items) dispatch within 3 days, this excludes weekends.

Shipping via postal service will then take around 3-5 business days for your package to arrive once your order is fulfilled. You will receive a tracking number for your reference so you can follow your order's journey.


Bhumi products are shipped for FREE to most countries for orders above $249 USD. Orders below $249 USD are shipped for a flat rate of $19.95 USD.

Orders will be shipped to you via Australia Post International or a courier of our choosing. When your order is fulfilled and on it's way to you, you will receive a tracking number for your reference to follow your order's journey.

Will I be charged duties & taxes on my order?

As we ship all orders from our Australian warehouse, any customs duties and taxes for orders that may apply over the customs threshold will be charged once the parcel reaches its destination country and these charges must be paid by the recipient of the parcels.

Refer to following country duties thresholds or refer to your government website for duties and taxes thresholds:


USA - US$800

UK - £135

Canada - CAD$20

Singapore - S$400

New Zealand - NZ$1000

For further information please refer to your government website for duties and taxes thresholds.


When your order is fulfilled and on its way to you, you will receive an email with your Tracking details so you can follow your order's journey.

PLEASE NOTE once your order is cleared at customs more detailed tracking is provided by your local postal service - US orders transfer to USPS: https://tools.usps.com/go/TrackConfirmAction

What are my payment options?

We accept Visa, MasterCard, American Express, PayPal and Shop Pay as methods of payment.

All transactions are processed on-line using our secure on-line payment system.

Can I make a purchase in my local currency?

You can complete your purchase in the following currencies - USD, CAD, SDG & GBP

How do I use my Bhumi Gift Card or Store Credit?

Look for the gift card or discount code section at checkout, where you can apply your unique code. This will then automatically discount from your total.

Any remaining credit can still be used towards any future purchases, using the same unique code.

How do I use my Bhumi Discount Code?

Look for the gift card or discount code section at checkout, where you can apply your discount code. This will then automatically discount from your total.

NB: Discount codes cannot be used with any other Offers, or during Promotions/Sales where items are already discounted at this time.

What is the inspiration behind the name Bhumi?

Bhumi means ‘Mother Earth’ in Sanskrit. Protecting and giving back to the world we live in is an integral part of Bhumi, therefore we chose Bhumi as the name of our company.

Our mission is to be the home for sustainable bedding, bath and clothing that reflect the natural beauty around us and provides the building blocks for greening your life and home.

At Bhumi, everything we offer is designed to comfort, nurture, revive and sustain - to help you turn your home into a blissful sanctuary. All of our products are designed with respect for the Earth and sustainable design and manufacturing practices.

From where does Bhumi source organic cotton? And why?

Currently Bhumi sources all of its organic cotton from India (and organic Linen from Belgium). India, along with Turkey, is among the largest organic cotton producers in the world. For our required quality, volume and scale, we have chosen India as the destination to import organic cotton. India has one of the longest and respected textile traditions in the world, which means it provides us access to some of the highest quality production facilities in the world that comply with Global Organic Textile Standard (GOTS) and Soil Association requirements.

Not only does organic cotton have a low environmental impact, but also it is also soft, gentle and durable than standard cotton making it a natural choice for all our products.

Choosing organic cotton brings the intrinsic beauty of nature into your home without the presence of any nasties (toxic chemicals, GMO, etc.) and allows you to enjoy the purest form of cotton as nature intended it to be … also knowing it was ethically made in adherence to the strictest environmental standards from seed to shelf.

Watch our Seed to Shelf process video here

What are the benefits of organic cotton?

Organic cotton is produced without the use of harmful chemicals, insecticides and pesticides. It does not use genetically modified seeds, nor does it use any toxic dyes, bleaches or finishes. Overall, this results in organic cotton having a low environmental impact and is also soft, gentle and more durable than standard cotton.

To put the environmental impact in a little bit of perspective, regular cotton accounts for roughly up to 25% of global insecticide releases, out of which a lot is classified hazardous by the World Health Organisation - organic cotton uses no hazardous insecticides or pesticides.

Following are the 5 key benefits of certified organic cotton production for the planet

  1.  Give control to farmers, not GM companies - Organic farmers don't have their choices controlled by GM companies
  2.  Eliminate hazardous synthetic pesticides - Organic cotton doesn't use dangerous pesticides, protecting farmers' lives and the environment
  3.  Help farmers feed their families - Organic cotton enables farmers to grow other crops for food and income
  4.  Save precious water - Organic cotton uses less water, preserving a scarce and precious resource for the future
  5.  Combat climate change - Organic cotton farming uses less energy and healthy organic soils store more carbon.

What does Global Organic Textile Standard (GOTS) mean?

The Global Organic Textile Standard (GOTS) is recognised as the leading processing standard for textiles made from organic fibres worldwide. It defines high-level environmental criteria along the entire supply chain of organic textiles and requires compliance with social criteria as well. Independent third party certification is required for the whole supply chain. It enables legitimate ‘organic’ claims to be made on final products.

The International Working Group on Global Organic Textile Standard is comprised of four reputed member organisations, namely OTA (USA), IVN (Germany), Soil Association (UK) and JOCA (Japan), which contribute to the GOTS, together with further international stakeholder organisations and experts, their respective expertise in organic farming and environmentally and socially responsible textile processing.

For more information on Global Organic Textile Standard (GOTS), click here

Why does Bhumi Support Fairtrade cotton?

Fairtrade ensures a respect for the social, economic and labour rights of farmers and workers along the entire supply chain. It encourages sustainable farming practices, protects the environment and improves the quality of health and well being for farmers and workers.

Fairtrade enables the funding of community projects - the building of schools, health clinics, the building of wells for access to clean water, and education and training in business and agriculture.

By supporting fairtrade practices, Bhumi ensures a respect for the social and economic rights of the entire supply chain, including the farmers that are behind each product.

Are all Bhumi purchases Carbon Neutral and how do we know this?

Yes, Bhumi strives to minimize the carbon emissions required to make and transport our products. For unavoidable emissions, we invest in projects that reduce global carbon emissions and reverse the effect of climate change.

You will receive your carbon neutral certificate after every purchase made. You can learn more information about your purchase via your certificate emailed.

Are all Bhumi products vegan?

Yes - all our products are 100% vegan. We do not use or support the use of any animal products from "harvest to shelf". We believe in compassion to all sentient beings.

What products does Bhumi sell?

Here at Bhumi, we provide 100% organic Bedding, Bath, Sleepwear and Apparel - including Underwear and Basics, in a range of Adults and Children sizing.

Bedding is as per Australian sizing, and can be purchased as Sets, Separates, or Bundles.

What is thread count? Should it affect my buying decision?

Thread count is the number of horizontal and vertical threads in 1 square inch of woven cotton. Contrary to popular belief, higher thread count doesn’t necessarily translate into higher quality – the quality of the product depends directly on the weaving process and the quality of the yarn used.

Apart from the marketing 'gimmicks' (creative counting or double counting of threads), this concept may sometimes be confusing for consumers - the analogy we like to use to illustrate this point is of healthy vs. unhealthy hair. 50 strands of unhealthy hair or 100 strands of unhealthy hair is still considered unhealthy hair. More strands of unhealthy hair do not improve the underlying hair quality. The same is true for cotton and thread count.

Simply put - 

1. We don’t recommend paying more dollars just for higher thread count


2. Make sure you are not falling into the marketing 'gimmicks' of thread count

You can read more in our Blog: Thread Count: What Is It and What Is the Best Thread Count for Sheets?

Note: The weight or thread count of our products can be found on individual product pages.

How should I choose the Bedding to suits my sleep type?

Bhumi has every sleep type covered!

What is Sateen?
Our sateen fabric is glossy, luxurious, soft and known to resist wrinkling – it carries colours well.

What is Linen?
The airy, lived-in feel of our linen makes for a wonderful night's sleep.

What is Percale?
Our percale fabric is crisp, soft and feels smooth and cool against the skin.

What is Jersey?
Think of your favourite T–shirt that’s soft, comforting and slightly stretchy. Well, that's what jersey feels like. It's also a knit fabric, so it drapes easily and is very easy to maintain.

What is Flannelette?
Our flannelette fabric is soft woven and is slightly milled or raised. It is perfect for cooler temperatures – or for those who love the extra warmth.

Please Contact us here if you would like further information to help you work out which fabric may be the right one for you in delivering the ultimate sleep experience.

What type of dyes are used in all Bhumi products?

All the dyes we use arelow impact fibre reactive in an environmentally sensitive facility. We don’t use any chrome (or fasteners) in the process. All our prints and fabrics are dyed using water based dyes (inks), which is free of ammonia, chlorine bleach and toxic heavy metals. Adhering to the Global Organic Textile Standards (GOTS) during the manufacturing process ensures sustainable use and treatment of water used in the dyeing process. Also, all our products, including the dyes are formaldehyde free and are finished in accordance with the Global Organic Textile Standards (GOTS).

Will the colour on screen match exactly how it will look in person?

We’ve worked really hard to make sure that the colours of the products you are viewing match what you receive. However as you can understand variations may occur depending on an individual's device and brightness of screen.

However if your order arrives and you feel the colour/fabric is not quite as you had hoped, feel free to contact us straight away and we can assist with a return of the item (within 30 days of its arrival in its original condition) - refer to our Returns and Exchanges page.

Does Bhumi supply fabric swatches/samples?

Unfortunately Bhumi is currently unable to a supply swatch/sample booklet of our range of colours/fabrics. We also are not able to supply a tiny sample of fabric as our products are produced outside of Australia, so we currently do not have access to the material in its raw form (only as a product).

However if you do order, once it arrives and you feel the colour/fabric is not as you had hoped, feel free to contact us straight away and we can assist with a return of the item within 30 days of its arrival in its original condition) - refer to our Returns and Exchanges page.

Is your Bedding suitable for international sized mattresses and duvet covers?

All Bhumi bedding is currently per Australian sizing.

Please refer to the product size guide on each product page or take a peek here


Absolutely! e-Gift Cards are able to be purchased as $50, $100. $250 or $500. Once purchased your Gift Card will be emailed to you which you can then print out or pass onto the recipient (lucky things).

Our Gift Card options can be found here

NB: Should Bhumi suspect any fraud relating to a Gift Card, Bhumi may refuse to redeem the Gift Card or cancel the redemption of the Gift Card.

How do I redeem my Gift Card?

Look for the gift card section at checkout, where you can apply your unique code. This will then automatically discount from your total.

Any remaining credit can still be used towards any future purchases, using the same unique code.

How do I check my Gift Card balance?

Please Contact us here for support.

Who do I contact for any questions?

If you have any questions regarding your order or any other questions you can Contact us here or email our Bhumi Customer Experience Team at help@bhumi.com.au